Refund policy

1. Overview

This Money-Back & Refund Policy applies to purchases made directly through our website https://claim.rewarded.com. This policy does not apply to purchases made through the Apple App Store or Google Play. Refund requests for those purchases must be directed to the relevant store’s support team.

2. Risk-Free Guarantees

Glow Up LLC stands behind Rewarded with two guarantees: a 30-Day Money-Back Guarantee and a Savings Guarantee, described below.

2.1 30-Day Money-Back Guarantee

If you are not satisfied with Rewarded for any reason, you may request a full refund of all subscription payments made within 30 days of your initial purchase, including the trial fee, subject to the following conditions:

  • How to Claim: To request a refund, email support@rewarded.com within 30 days of your initial purchase. No documentation or explanation is required.

  • Limits: The 30-Day Money-Back Guarantee is limited to one refund per customer and applies to your first subscription only.

  • Effect of Refund: Upon refund, your subscription is cancelled and access to the service ends.

  • Processing: Refunds are returned to the original payment method within 5–10 business days of approval.

2.2 Savings Guarantee

If Rewarded hasn’t paid for itself after your first year, you can request free continued access until it does, subject to the following conditions:

  • Eligibility: You must have maintained a continuous active subscription for at least 12 consecutive months, regardless of billing frequency (weekly, monthly, quarterly, or otherwise).

  • Usage Requirement: You must have started at least 3 claim applications through Rewarded during your 12-month subscription period. Claim applications started through Rewarded are tracked automatically in your account — no documentation is needed.

  • No Qualifying Savings Received: The total payouts, credits, checks, or settlements you received from claims discovered through Rewarded during your 12-month period must be less than your total subscription payments for that period, as stated in your request.

  • How to Claim: Requests must be emailed to support@rewarded.com within 30 days after your 12-month subscription anniversary. Requests received outside this window are not eligible.

  • Remedy: If you qualify, your next 12 months of access are free. The Savings Guarantee provides free continued access to the service, not cash refunds.

  • Extensions: Free access is granted in 12-month periods. If you are still not paid back by the end of a free period, you may request another free period the same way, within 30 days after it ends. If you do not request an extension, regular billing resumes automatically when the free period ends.

  • Account Standing: Accounts with outstanding disputes, chargebacks, or unresolved payment issues are not eligible for the Savings Guarantee while those issues remain unresolved.

3. Other Refund Requests

Outside of the guarantees described in Section 2, and except where applicable law provides otherwise, subscription payments are non-refundable. Canceling your subscription stops future renewals but does not retroactively refund payments already processed. If you believe you have a billing error or exceptional circumstance, you are welcome to contact us at support@rewarded.com and we will review your case individually.

4. Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting support@rewarded.com. Cancellation becomes effective at the end of the current billing period. You will retain access to the service through the end of the paid period. Canceling your subscription does not automatically qualify you for a refund.

5. Unauthorized Charges or Billing Errors

If you believe you were charged in error or without authorization, please contact support@rewarded.com within 30 days of the charge. We will review the case and issue a refund if appropriate.

6. Taxes

Users are responsible for any applicable taxes associated with their purchase. Unless otherwise stated, all fees are exclusive of such taxes. If Glow Up LLC is required to collect or remit taxes, the appropriate amount will be added to your billing total.

7. Contact

If you have questions about this Money-Back & Refund Policy or wish to request a refund, please contact us at:

Email: support@rewarded.com